ORDERS

Once an order is placed, please allow 4-7 business days to prepare, package and ship out your order. We begin processing orders immediately and are unable to cancel or amend your order after it has been placed.

SHIPPING

For small and medium-sized goods, shipping fees will be added to your order at checkout. We use Canada Post Regular Parcel to ship items across Canada.

For larger items such as furniture pieces, please select the option 'Custom shipping quote' at checkout and we will contact you directly to prepare a shipping quotation. We will send you a separate invoice for shipping costs once the quote has been approved and the items are ready to ship.

LOCAL PICKUP (VANCOUVER)

Pickup at our Vancouver studio is free.  When choosing this option, please allow us 3-4 business days to prepare your item.  We will reach out to you as soon as possible to schedule a time that works for you.

Studio Roslyn
1897 Powell Street
Vancouver, BC
V5L 1H8

RETURNS

All items are final sale.

VINTAGE ITEMS

All items listed, unless otherwise marked, are vintage and are sold as seen. Please be aware that due to the nature of these pieces there may be minor faults or features that haven't been picked up when initially listing.  All measurements are approximate and colours may differ slightly due to screen settings.  We do our best to accurately describe the condition of pieces using the following scale:

Excellent - Almost new or like new. No noticeable scratches on visible surfaces and has no structural issues.

Good - Lightly used, with light scratches, or minor cosmetic wear, but has no structural issues. Most antique and vintage items fit this condition.

Fair - Shows scratches, stains, and wear from previous normal use but remains in fair condition. May have some structural issues, including minor instability.  Item is still functional

Please feel free to contact us if you require further information on any of our items.

CONTACT

shop@studioroslyn.com

MAILING ADDRESS

Studio Roslyn Design Ltd.
1897 Powell Street
Vancouver, BC
V5L 1H8